Shipping policy

Shipping Policy

Thank you for choosing cozysleepnest We're committed to providing you with the best possible shopping experience, including hassle-free shipping. Please review our shipping policy below:

1. Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Processing times may vary during peak seasons or promotions. Any delays will be communicated promptly.

2. Shipping Methods:

  • We offer various shipping options to accommodate your needs.
  • Available shipping methods and carriers will be displayed at checkout based on your location.

3. Shipping Rates:

  • Shipping rates are calculated based on the destination, shipping method, and the weight/size of the package.
  • We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.

4. Delivery Time:

  • Estimated delivery times will be provided during checkout based on your selected shipping method and location.
  • Delivery times are estimates and not guaranteed. Actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

5. Tracking Information:

  • Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track your package's journey and estimated delivery date using the provided tracking number.

6. International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates and delivery times may vary depending on the destination and customs regulations.

7. Customs and Duties:

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
  • We are not responsible for delays or additional charges due to customs clearance processes.

8. Shipping Restrictions:

  • Some products may be subject to shipping restrictions based on their contents or destination.
  • Please review any product-specific shipping restrictions before completing your purchase.

9. Shipping Address:

  • Please ensure that your shipping address is accurate and complete to avoid any delivery delays or misplacements.
  • We are not responsible for lost or undeliverable packages due to incorrect shipping addresses provided by the customer.

10. Shipping Damage or Loss:

  • In the rare event that your package arrives damaged or is lost in transit, please contact our customer support team immediately.
  • We will work with you to resolve the issue and ensure your satisfaction.

11. Returns Due to Shipping Issues:

  • If your order is returned to us due to shipping issues beyond our control (e.g., incorrect address provided), additional shipping fees may apply for reshipment.
  • Refunds for returned orders will be processed minus the original shipping charges.

12. Contact Us:

  • If you have any questions or concerns regarding our shipping policy or your order's shipment, please don't hesitate to contact our customer support team.
  • You can reach us via email at [your email address] or through our website's contact form.

Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be posted on this page.

By placing an order with cozysleepnest, you agree to comply with our shipping policy outlined above. Thank you for choosing us for your shopping needs!